Competence & credibility built on sand I
Imagine you come from Hamburg (Germany), but the documents are "sent", for example, to Japan. But you only know the country Japan from the map, and you were not and are not connected with it in any way. To give a concrete example for this:
The matter continues to be skilfully delayed. Letters and documents are also exchanged between the parties involved, but you are not informed of this for months and they are not sent to you too. Finaly, you complain to the main people responsible.
How much incompetence and failure of those responsible still needed?
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